What can I do about a collections company overcharging services?
Question Details:I hired a collections company to get some unpaid accounts. They emailed me a fee schedule, i replied saying "great I fall in the 30% bracket lets get started". They started working before I signed and faxed their contract/agreement so I never signed it. They never told me I was wrong about the 30%. I got a bill for 50%, and the boss emails me rudely saying I ignored his fees, and falsified an email from me. He is being a bully. The document never even mentioned 50%. I want to pay whats fair, can they hold anything against me if I never signed anything? What do I do??
I am a lawyer in CT and practice in this area of the law. I suggest that you take the agreement to a lawyer to look at. The contract will not be enforced unless there was a meeting of the minds as to the terms and conditions of the contract. If you did not believe that you fell into the 50% class, and signed it under the mistaken belief that you fell into the 30% class, then you may have a good defense. I suggest having the lawyer you hire try to work out a deal to preserve this relationship. Maybe the collection company will agree to the 30% and you can both be happy. No matter what, see a lawyer.
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