What do I do if my jeweler lost my wedding ring diamonds?
Question Details: I bought my engagement ring from Jeweler A and bought 2 wedding rings from Jeweler B. When I bought the wedding rings from Jeweler B, I gave Jeweler B my engagement ring purchased from Jeweler A to have the engagement ring welded to the 2 new wedding rings that I had just purchased from Jeweler B. However, I went to pick up my 3 rings that were just welded together from Jeweler B, I noticed on my way home that they had replaced one of my engagement ring diamonds with a black stone. I went back to Jeweler B to have the issue fixed and speak to their manager. They took the rings in and replaced the black diamond with a new diamond that resembles the others. The diamond they replaced it with is still black tinted but I don't feel comfortable going back to the same jeweler. The welding on my rings has now completely come apart and when I contacted Jeweler B about fixing the diamond issue and the welding issue, they told me they would fix the issue at their headquarters as a favor to me but I would have to pay $60 to have it shipped to them. Since they ruined my diamond in the first place, I don't think that I should have to pay anything to have them fix their mistake. What should I do at this point?