To what extent can my insurance company limit payments made on my total loss car claim if they are acting in subrogation for me against another insurer?

Question Details: My car was rear-ended 4 months ago. The other driver's insurance company declared it a total loss and told me several weeks later that I would have to file with my insurer and they would subrogate the claim with them after. My insurance company took 2 months, insisting that the car be torn completely down days after the other insurance company had told the body shop the car was totaled and thought the claim finished. It took 2 1/2 weeks to get the car back inside to tear apart. Finally, the next month they declared that the car was totaled. However, now they're saying that they won't pay the accrued storage fees incurred while they were doing all this. They've told me that I will have to pay over half of the fees. Can they do this? I know the other insurance company has already sent them a check for $12,454 and they are dragging their feet over $1600 in storage. What I can do? I have also submitted a complaint with the NCDOI and am waiting to hear back from them.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you go to and retain an attorney to represent you.