What to do if a car repair was not properly done?
Question Details: I was in a auto accident which was the fault of the other driver. I was contacted by an auto shop who promised to fix the vehicle and guarantee the work. The auto shop was paid $5600 for their work prior to returning my vehicle and upon return, certain things that were verbally promised to be fixed were not. They were even paid additional funds to fix items they did not fix the first time and still did not fix it but kept the funds and refuses to either fix or return the funds. They also caused me to have to pay for a rental car because of a missed agreement date and returned my vehicle with additional damages. The amount is less than $1000. I have contacted the BBB and the state Dept. of Consumer Affairs but the business refuses to return the money. What do you recommend?