What to do if a month ago I was in an auto accident and was not at fault but the other driver's insurance company claims otherwise?

Question Details: Their insurer claims that I am completely responsible, though they keep changing the minor details of what happened and they didn't arrive to our court date. I tried talking to the other driver's insurer but they told me that regardless of what I say they are going with their insured's side of the story because they were familiar with the area and I was not. They refuse to take my claim or investigate what really happened. Is this allowed?

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