Can a debt collector harass and belittle you?

Question Details:

My boyfriend purchased a used car 3 years ago. He was to pay $80 a week. He kept up with his payments until last summer. Things got really rough for us but he never ignored his car payments. He paid what he could every week. The collector would call him and ask about the full amount that was needed to be paid and he told her that things were rough but he was paying what he could just to show them he was not ignoring them. She proceeded to tell them that he wasn't being a man or a father because he could not make the full car payment.

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